Refunds Policy
Last updated: July 12, 2026
Effective date: 6 July 2026
We want you to be completely satisfied with the AN Estimation Tool plugin. This policy explains when and how you can request a refund.
1. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all new paid plan purchases. If you are not satisfied with the plugin for any reason, contact us within 14 days of your original purchase date and we will issue a full refund — no questions asked.
To request a refund under this guarantee:
- Email us at info@jeegesh.com with the subject line “Refund Request”
- Include your order number or the email address used at checkout
- We will process your refund within 5 business days
2. Renewals
Subscription renewals are not eligible for a refund once processed, except in the following circumstances:
- The renewal was charged after you had already cancelled your subscription (billing error)
- A significant, previously unannounced price increase was applied without 30 days’ advance notice
To avoid unwanted renewals, please cancel your subscription at least 24 hours before your renewal date. Renewal date reminders are sent by email 7 days in advance.
3. Plan Upgrades & Downgrades
3.1 Upgrades
When you upgrade to a higher plan mid-cycle, you are charged a prorated amount for the remaining days in your current billing period. This prorated charge is not refundable once the upgrade is activated and you have accessed the upgraded features.
3.2 Downgrades
Downgrading to a lower plan takes effect at the end of your current billing period. No partial refund is issued for the unused portion of the higher plan.
4. Situations Where Refunds Are Not Issued
We do not issue refunds in the following circumstances:
- After 14 days of the original purchase, unless there is a billing error on our part
- For purchases where you have already used the plugin extensively (e.g. generated PDFs, sent emails, created significant estimation data) and are requesting a refund simply to avoid paying
- For incompatibility with third-party plugins or themes that are not listed as supported — we recommend testing on a staging site first
- For features described as “coming soon” or on the roadmap that have not yet been released
- If your license was suspended or terminated due to a violation of our Terms of Service
- For the free plan — no payment is made, so no refund applies
5. Technical Issues
If you are experiencing a technical problem with the plugin, please contact support before requesting a refund. Many issues can be resolved quickly. If we are unable to resolve a verified technical issue within a reasonable time frame, we will issue a full refund regardless of the 14-day window.
To report a technical issue: info@jeegesh.com
6. How Refunds Are Processed
- Refunds are returned to the original payment method used at checkout
- Processing time: 5–10 business days depending on your bank or card issuer
- Once a refund is issued, your license key will be deactivated and access to paid features will end immediately
7. Contact Us
For refund requests or billing questions:
Email: info@jeegesh.com
Please include your order number, the email used at checkout, and a brief description of the reason for your request. We typically respond within 1–2 business days.